Terms of Service


The contract is concluded between Maximilian Jacobsen, Karkenn 22, 24363 Holtsee, Germany further as server-factory.com and the Client:


1. Billing


1.1 Refund

server-factory.com does not offer Refunds.


2. Resources


2.1 Processor for Virtual Dedicated Servers

For Virtual Dedicated Servers Processor Resources are dedicated.

1 CPU Core equals to 1 Hardware CPU Core.

Virtual Dedicated Servers with 1/2 of a CPU Core are limited to 1/2 of a CPU Core.

2.2 Processor for Virtual Private Servers

For Virtual Private Servers Processor Resources are fair use.

server-factory.com defines fair usage as no more than 50% continuous usage.

2.3 Memory

Memory is dedicated to each Virtual Server.

2.4 Storage

Storage Performance is fair use.

2.5 Network

Each Virtual Server is connected with a 1 Gbit Uplink.

2.6 Traffic for Virtual Dedicated Server

Incoming Traffic is unmetered.

Outgoing Traffic is limited.

After included outgoing Traffic is used, the Uplink(incoming and outgoing) is capped to 10 Mbit till the beginning of the next traffic billing cycle.

2.7 Traffic for Virtual Private Server

Traffic is limited as defined in Product description.

After included outgoing Traffic is used, the Uplink(incoming and outgoing) is capped to 10 Mbit till the beginning of the next traffic billing cycle.

3. Abuse


Abuse Notices are forwarded to the Client.

If the Client is not responding to the forwarded abuse notice within 24 hours, server-factory.com will suspend the Virtual Server.


4. Miscellaneous


4.1 E-Mail Ports

All outgoing E-Mail Ports are blocked.

4.2 DDoS Attack

In case of a DDoS Attack larger than the Uplink of a Virtual Server the IP Address is null routed for 24 Hours.

4.3 Backup

server-factory.com does not create Backups of Clients Virtual Server.

5. Affiliate System

Commission Rate for first billing Cycle: 50%
Recurring Commission Rate after first billing Cycle: 10%
Available billing cycles for Affiliate System: monthly
Available Products for Affiliate System: VPS (none promotion Plans)


- 7 days after the payment for the order of the affiliated Client the commission is paid to the Affiliate Balance as long as the ordered Product is active, not suspended, not canceled and no chargeback happened


- The minimum Affiliate Balance for payouts as Client Credits is 10,00 €


- The minimum Affiliate Balance for payouts via SEPA Transfer is 10,00 €


- Payout Currency: Euro


- To receive an Affiliate Balance payout to a SEPA Bank Account the Client Information must be identical to the SEPA Bank Account


- Creating a second Client Account to benefit from the Affiliate System leads to suspension of all related Products and closing of all related Client Accounts